Terms and Conditions
Terms of Service
Please read these terms of service (“agreement”, “terms of service”) carefully before using www.TRIB3.co.uk (“the site”) operated by TRIB3 (“us”, “we”, or “our”). This agreement sets forth the legally binding terms and conditions for your use of the site at www.TRIB3.co.uk. By accessing or using the site in any manner, including, but not limited to, visiting or browsing the site or contributing content or other materials to the site, you agree to be bound by these terms of service. Capitalised terms are defined in this agreement. These terms of service set forth the legally binding terms for your use of TRIB3 services. You are only authorised to use the TRIB3 services (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to these terms of service. Please read these terms of service carefully and save it. If you do not agree with it, you should leave the TRIB3 website and discontinue use of TRIB3 services immediately. If you wish to become a member, you must read these terms of service and indicate your acceptance during the registration process.
In order to access some features of the website, app, and also book any sessions you will have to create a TRIB3 account. You may never use another person’s account without permission. When creating your account, you must provide accurate and complete information and you are consenting that this information is accurate. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorised use of your account.
Member services and policies
Cancellations: as stated in the membership agreement, you must cancel classes at least 3 hours in advance or you will be deducted that class. This includes switching time slots under the 3 hour notice time period. You may cancel class through our online system (app/website) or by calling the applicable studio directly. We will not accept cancellation requests via email. Members who purchase any membership package (such as, TRIB3 4, TRIB3 8, TRIB3 12 or future promotional programs or membership packages) will also lose their session (fee amount varies between individual studio locations) for either a late cancel or an absence should they not cancel their reservation before the allotted 3 hour window.
Reservations: you must physically be present and ready to enter the class studio before the first bell of the class (after the 7 minute intro/warm up track), otherwise your spot may be given to a client on the waiting list, with the class still being deducted.
Membership cancellation: entrance onto the our membership programs is a binding contract, which you consent to uphold. Cancellation requests must be made in person within your home location. Cancellation requests via email / phone will not be accepted under any circumstances and you will be responsible for making your monthly payments until notice has been given within your home location.
Personal belongings: you agree that TRIB3 is in no way responsible for the safekeeping of your personal belongings while you are present in the studio and club. You are accountable for any damage to your property. You assume all risk of loss for any of your personal belongings.
Studio Rules and Regulations
All class packages and membership payments are non-refundable and not transferrable. Expiration dates are fixed and cannot be extended. It is your responsibility to check the expiry of any packages before purchasing and failure to understand and adhere to this date is not an excuse and valid reason to extend. No exceptions will be given. Occasional short term packages will be sold by TRIB3, it is your responsibility to seek an expiry date before purchasing and your purchase of said packages are consent to completing within the expiry date. We will not be able to extend, in any circumstances.
Clients are responsible for putting away all equipment at the end of class.
Always bring treadmill to a complete stop before jumping off.
Treadmills are first come, first served and cannot be saved.
Do not put anything on the treadmills. (i.e. weights or equipment)
Towels are required during class.
Once entered the club, clients must follow instructor instructions and safety guidelines as explained in newbie inductions.
Taking care of others exercising around you and storing any equipment safely.
From time to time the floor may become a little slippery, during the class it is your responsibility to ensure you are aware of this and take full responsibility for your actions and full liability.
All injuries must be reported before each class.
If any injuries occur during class, you must notify the instructor or a member of the hospitality team.
You should arrive at least 10 minutes prior to class. If you are not physically present and have not signed in before the first bell, your spot may be released to an individual on the waiting list.
Limitation of Liability
By signing your initial “enlistee” contract and/or attending classes, events, activities, and other programs at TRIB3 and using the TRIB3 studio facilities and equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of the TRIB3 workout program. You acknowledge that you have voluntarily chosen to participate in a program of intense physical exercise. You acknowledge that TRIB3 strongly recommends that you consult with your physician prior to commencing any class. You also acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You further acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by trainers and staff. In consideration of being allowed to participate in and access the TRIB3 classes and studio facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the TRIB3 classes and studio facilities, (2) release, indemnify, and hold harmless TRIB3, subsidiary affiliate entities and franchisees, and each of their respective members, employees and representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the TRIB3 classes or TRIB3 studio facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of TRIB3 ‘s classes and studio facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in participating in TRIB3 classes and use of studio facilities, and should not be participating in and classes.
Intellectual property and trademarks
The content on the TRIB3 website, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (“content”) and the trademarks, service marks and logos contained therein (“marks”), are owned by or licensed to TRIB3, subject to copyright and other intellectual property rights under the law. Content on the website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. TRIB3 reserves all rights not expressly granted in and to the website and the content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the website or services, provided by you to company are non-confidential and shall become the sole property of TRIB3. You agree to not engage in the use, copying, or distribution of any of the content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any content or enforce limitations on use of the website or the content therein. “TRIB3” and other graphics, logos, wordmarks, and designs are trademarks of TRIB3 in the uk and/or other countries for which applications are pending. TRIB3 ‘s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of TRIB3.
The TRIB3 services may include certain services that may be available via your mobile phone, including but not limited to (i) the ability to book and/or purchase TRIB3 via your mobile phone, (ii) the ability to receive and reply to TRIB3 messages, (iii) the ability to browse TRIB3 from your mobile phone (iv) the ability to access certain TRIB3 features through a mobile application you have downloaded and installed on your mobile phone (collectively the “mobile services”). We do not charge for these mobile services. However, your carrier’s normal messaging, data and other rates and fees will still apply. You should check with your carrier to find out what plans are available and how much they cost. In addition, downloading, installing, or using certain mobile services may be prohibited or restricted by your carrier, and not all mobile services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the mobile services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such mobile services. By using the mobile services, you agree that we may communicate with you regarding TRIB3 and other entities by SMS, MMS, push notifications or other electronic means to your mobile device and that certain information about your usage of the mobile services may be communicated to us.
We may terminate your access to the site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Third party sites
This agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of United Kingdom, without giving effect to any principles of conflicts of law.
Changes to this agreement
TRIB3 reserves the right to amend these terms of service at any time and without notice, and it is your responsibility to review these terms of service for any changes. Your use of the TRIB3 website, app or facilities, following any amendment of these terms of service will signify your acceptance of its revised terms. We encourage you to review this agreement periodically for changes. If you do not agree to any of this agreement or any changes to this agreement, do not use, access or continue to access the site or discontinue any use of the site immediately.
These terms of service shall remain in full force and effect while you use the TRIB3 services or are a member. You may terminate your membership at any time, for any reason, by following the instructions on the “my account” page or by contacting your local studio directly via phone or email. TRIB3 may terminate your membership at any time, without warning, if you breach these terms of service. Even after membership is terminated, these terms of service will remain in effect.
You acknowledge that TRIB3 charges fees for its services, and TRIB3 reserves the right to change its fees from time to time in its discretion. If TRIB3 terminates your membership because you have breached these terms of service, you may not be entitled to a refund of any unused portion of membership or other fees.
When you sign up for member services, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another member at any time or to disclose your password to any third party. You agree to notify TRIB3 immediately if you suspect any unauthorised use of your account or access to your password. You are solely responsible for any and all use of your account.
If you have any questions about these terms of service, the practices of TRIB3 or its services, please contact us on support@TRIB3.co.uk.
These terms of service have been updated and effective as of 25th September 2019.