These Forms Terms & Conditions (“Terms”) apply to all forms provided by Tribute Brands and its group companies, whether hosted:

• on our websites (including tribute-brands.com, trib3.co.uk, pilat3s.com),
• via Zoho Forms or any other third-party form platform, or
• embedded in emails, landing pages, apps or other online services

(collectively, the “Forms”).

By submitting any Form, you agree to these Terms. If you do not agree, you must not submit the Form.

In these Terms, “we”, “us” and “our” mean Tribute Brands B.V. and any other entity that operates or manages the relevant brand or website (including, where applicable, Tribute Franchise Services S.L. and other PILAT3S or TRIB3 related entities), together with their officers, directors, employees and authorised representatives. “You” means the individual completing and/or submitting the Form.

These Terms are in addition to our Website Terms of Use, Privacy Policy and Cookies Policy, which you can find on our websites. If there is any conflict between these Terms and the Website Terms of Use, these Terms apply for the specific Form and submission.

 

1. Scope of these Terms

These Terms apply to all types of Forms, including but not limited to:

• contact or enquiry forms;
• franchise or business opportunity forms;
• supplier or partner enquiry forms;
• job application or recruitment forms;
• customer feedback or complaints forms;
• incident or support forms;
• event or newsletter sign-up forms;
• NDA or document intake forms;
• any other form we may introduce in future.

The Forms may be used to collect information from you, including personal data, business information and uploaded documents.

 

2. Eligibility and age

You must be at least 16 years old to submit a Form.

If you are under 18, you may only submit a Form with the consent of a parent or legal guardian.

We do not knowingly collect personal data from children. If we become aware that we have received information from a child contrary to these Terms, we will delete it as soon as reasonably practicable.

 

3. Submitting on behalf of a company or third party

If you submit a Form on behalf of a company, organisation or other person:

• you confirm that you are authorised to do so;
• you confirm that all information you provide about that company or person is accurate and complete; and
• references to “you” in these Terms will include both you personally and the company or person you represent.

You must not submit a Form using someone else’s name or details without their authority.

 

4. Accuracy of information

You are responsible for ensuring that all information and documents you provide via a Form are true, accurate, complete and not misleading.

You must:

• not submit false, fraudulent or fictitious information;
• not omit any material information that would make your submission misleading;
• promptly notify us if information you have provided becomes inaccurate or needs to be updated.

We may rely on any information submitted via a Form as if it were correct and complete, unless and until you inform us otherwise.

 

5. No obligation, no guarantee

Submitting a Form does not:

• create a contract, franchise, employment, partnership, client, supplier or other relationship between you and us;
• oblige us to respond to you;
• oblige us to offer you a franchise, job, contract or any particular outcome;
• guarantee that we will review your submission within any particular timeframe.

For example:

• a franchise enquiry Form does not mean a franchise will be granted;
• a job application Form does not mean you will be hired or interviewed;
• a supplier Form does not mean we will purchase from or contract with you.

We reserve the right to reject or ignore any submission at our discretion, without giving reasons.

 

6. No advice, no reliance

Information provided in the Forms, any automated messages, or any replies we send in response to a Form are for general information only.

They do not constitute:

• legal, financial, tax, investment or medical advice;
• professional advice of any kind;
• an offer or commitment to enter into any agreement;
• a franchise or regulated offer.

You must obtain your own professional advice before making decisions based on any information you receive from us.

You agree that you will not rely on any statement or omission in the Forms or in our responses as advice or as a guarantee of any outcome.

 

7. Prohibited submissions and misuse of Forms

You must not use any Form to:

• submit information that is unlawful, defamatory, obscene, offensive, discriminatory, hateful, harassing, threatening, abusive, misleading or otherwise objectionable;
• submit content that infringes any copyright, trade mark, trade secret, privacy or other rights of any third party;
• upload viruses, malware, trojans, worms, logic bombs or other harmful code;
• submit spam, bulk or automated submissions, or use bots, scripts or other automated tools to submit Forms;
• submit advertising or promotional content that is unrelated to a genuine enquiry;
• impersonate any person or entity, or misrepresent your identity or affiliation;
• conduct or facilitate competitive intelligence, market research for a competing business, or reverse engineering of our franchise system or operations.

We may block, filter, delete or ignore Form submissions that we reasonably believe breach these Terms or pose security, legal or operational risks.

 

8. Ownership and use of your submissions

Any text, information, documents or other materials you submit through a Form (“Submission”) remain owned by you or your licensors. However, by submitting a Form, you:

• grant us a worldwide, non-exclusive, royalty-free, transferable licence to use, copy, store, adapt, analyse, translate, distribute, and communicate your Submission for the purposes of:
  • reviewing and responding to your enquiry or application;
  • operating and improving our franchise system and services;
  • internal training, analytics and reporting; and
  • complying with legal and regulatory requirements.

You warrant that:

• you own or have obtained all rights necessary to grant this licence; and
• your Submission does not infringe any third-party rights.

Our handling of personal data within your Submission is governed by our Privacy Policy.

 

9. Confidentiality and unsolicited ideas

Unless we expressly state otherwise (for example under a separate NDA), you should not submit confidential, commercially sensitive or proprietary information through a Form.

We cannot guarantee that information submitted via Forms will be treated as confidential.

If you choose to share ideas, concepts or proposals relating to our brands, services or operations (for example marketing ideas, new product concepts or business methods), you agree that:

• we are under no obligation to keep such ideas confidential;
• we may use similar or identical ideas that we have independently developed or obtained from others; and
• you will not be entitled to any compensation, credit or acknowledgement for such ideas unless we expressly agree in writing.

 

10. How we may use your contact details

By submitting a Form, you agree that we may use the contact details you provide (such as email address and telephone number) to:

• respond to your enquiry or application;
• request further information;
• send you information relevant to the subject of your submission (for example franchising information, class details, or support responses);
• where permitted by law and where you have consented (if required), send you marketing communications, which you can opt out of at any time.

Full details of how we use your personal data are set out in our Privacy Policy.

 

11. Third-party platforms and processors

Some Forms may be hosted or processed by third-party service providers, such as Zoho Forms, CRM systems, booking platforms or email marketing tools.

By submitting a Form, you acknowledge that:

• your Submission may be processed and stored by these third parties on our behalf;
• those providers may have their own terms and privacy policies; and
• we are not responsible for their independent acts or omissions, but we take reasonable steps to use reputable providers and comply with applicable data protection laws.

Details of our processors and data transfers are provided in our Privacy Policy.

 

12. Security and technical issues

We use reasonable technical and organisational measures to protect Form submissions. However:

• no online system is completely secure;
• we cannot guarantee that Forms will always be available, error-free or secure;
• we are not liable for loss or damage arising from viruses, technical failures, cyber-attacks, or third-party platform outages, except where required by law.

You are responsible for ensuring that any files you upload are free from viruses and that your own systems are secure.

 

13. Limitation of liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for:

• death or personal injury caused by our negligence; or
• fraud or fraudulent misrepresentation.

Subject to that:

• We are not liable for any loss or damage arising from your use of the Forms, your inability to submit a Form, or any decision you make based on our responses.
• We are not liable for:
  • loss of profit, revenue, business, contracts or anticipated savings;
  • loss of goodwill or reputation;
  • loss or corruption of data;
  • indirect or consequential loss or damage,
    whether arising in contract, tort (including negligence), misrepresentation or otherwise.

 

14. Your responsibility to us

You agree to indemnify and hold us (and our officers, directors, employees and affiliates) harmless from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with:

• your breach of these Terms;
• any inaccurate, incomplete or misleading information you submit;
• any allegation that your Submission infringes a third party’s rights; or
• your misuse of the Forms.

This does not require you to indemnify us for matters caused by our own fraud or wilful misconduct.

 

15. No franchise offer or regulated disclosure

Information provided in or in connection with any Form relating to franchising, business opportunities, licensing or similar arrangements is general information only.

It does not:

• constitute an offer to sell or grant a franchise or licence;
• constitute franchise disclosure or equivalent regulated documentation;
• guarantee that a franchise or other agreement will be offered or concluded.

Any such offer can only be made through formal documentation that complies with the laws and regulations of the relevant jurisdiction.

 

16. Class action waiver

To the maximum extent permitted by law, you agree that any dispute, claim or controversy arising out of or relating to these Terms or any Form submission will be resolved on an individual basis only. You will not participate in any class, collective, consolidated or representative action against us.

If this clause is found unenforceable in relation to a particular claim, that claim shall be severed and resolved in a court of competent jurisdiction, and not as part of any class or representative proceeding.

 

17. Language and translations

These Terms are drafted in English. Any translations are provided for convenience only and may not be fully accurate or up to date. In the event of any inconsistency between the English version and a translated version, the English version shall prevail.

 

18. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in law, our Forms or our business practices. When we do, we will post the updated Terms on our websites and may also update the “Last updated” date above.

Your continued use of any Form after the Terms have been updated means you agree to the revised Terms.

 

19. Entire Agreement

These Terms constitute the entire agreement between you and us relating to Form submissions and supersede any prior understandings, agreements or statements relating to the same subject matter.

 

20. Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and if such modification is not possible, it shall be deemed deleted, without affecting the remaining provisions.

 

21. Assignment

We may assign, transfer or delegate our rights and obligations under these Terms at any time. You may not assign, transfer or delegate any of your rights or obligations under these Terms without our prior written consent.

 

22. Waiver

No failure or delay by us in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy, nor shall any single or partial exercise of any right or remedy prevent any further exercise of that or any other right or remedy.

 

23. Third-Party Rights

Except as expressly stated otherwise, no person other than you and us has any rights under these Terms.

 

24. Survival

Any provisions that by their nature are intended to survive termination or expiry of these Terms (including those relating to intellectual property, confidentiality, limitations of liability, indemnity, governing law, jurisdiction and class action waiver) shall continue in full force and effect after your use of the Forms ceases.

 

25. Record-Keeping and Audit

We may retain records of your Form submission, together with any related communications or documents, for as long as reasonably necessary for the purposes for which they were collected, to comply with legal or regulatory requirements, to establish or defend legal claims, or for internal governance and audit purposes.

We may also aggregate and anonymise Form submission data for reporting, analytics, quality control, operational improvement and compliance monitoring.

You agree that we may, at our discretion, conduct internal reviews or audits of Form submissions to ensure compliance with these Terms, detect fraudulent activity, or evaluate the performance of our internal processes or third-party processors.

 

26. Automated Screening

Some Form submissions may be reviewed, filtered or prioritised using automated tools or decision-making processes, including spam detection, duplicate screening, risk-scoring, eligibility checks, or categorisation algorithms.

Automated screening does not create any entitlement to a particular outcome and does not replace human review where required. We retain full discretion over whether and how to respond to any submission, and automated processes may change from time to time as part of our operational improvements.

If automated tools are used to prioritise or filter submissions relating to job applications, franchise enquiries or business opportunities, they operate solely to support administrative efficiency and do not constitute a binding assessment of suitability or eligibility.

 

27. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, or any Form submission (including non-contractual disputes or claims), are governed by the laws of Spain, without regard to conflict-of-laws principles.

You agree that the courts of Barcelona, Spain shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or any Form.

Notwithstanding the above, we may bring proceedings against you in any court of competent jurisdiction, including in your country of residence.

 

28. Contact us

If you have any questions about these Terms or about a particular Form, please contact us at:

Email:
[email protected]

Postal address:
Tribute Brands International Head Office
Praceta Professor Alfredo de Sousa 8
1495-241 Algés, Portugal